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CIMD - Marcus by Goldman Sachs - Customer Support Fraud Agent - Milton Keynes

Careerjet.com Published on Thu, 23 May 2019 22:57:57 GMT - Milton Keynes

call and case quality, productivity and customer acquisition by focusing on maximising service to customers Communicates... with escalated fraud cases Builds rapport with our customers to resolve service issues and customer questions Takes ownership...


CIMD - Marcus by Goldman Sachs - Customer Support Team Leader - Milton Keynes

Careerjet.com Published on Thu, 16 May 2019 05:30:12 GMT - Milton Keynes

digital tools to provide solutions to retails? We’re looking for a customer service operations’ professional... for customer support agents, ensuring call flow and staffing requirements are met Trains, provides direction, and enforces...


CIMD - Marcus by Goldman Sachs - Customer Support Agent - Milton Keynes

Careerjet.com Published on Thu, 16 May 2019 00:10:52 GMT - Milton Keynes

to resolve service issues and customer questions Takes ownership of customer enquiries and responds to escalated customer issues... and responds to escalated customer enquiries Accesses multiple electronic systems and documents steps taken to efficiently service...


CIMD - Marcus by Goldman Sachs - Training and Development Analyst/Associate - Milton Keynes

Careerjet.com Published on Sun, 26 May 2019 04:44:54 GMT - Milton Keynes

. RESPONSIBILITIES AND QUALIFICATIONS YOUR IMPACT Are you passionate about Customer Service, operations, leadership, and using... coaching and feedback to Customer Support agents on overall call quality Employs principles and techniques as defined in the...


CIMD - Marcus by Goldman Sachs - Operations Manager VP- Milton Keynes

Careerjet.com Published on Fri, 24 May 2019 05:43:19 GMT - Milton Keynes

digital tools to provide solutions to retails? We’re looking for a customer service professional to lead our customer support... through all Marcus customer interactions; Call Centre, Complaints, Support, Workforce and Training Produces concise...